Things to consider when choosing a Tech Guru for assistance.
When we buy a new tech gadget, whether it be a tablet device or a new PC, we just expect it to work for us right? What we don’t plan for, is the moment it doesn’t work! Suddenly, we are left with a device which won’t get us to our online banking webpage because of a re-director. Or perhaps, we can’t login to our online college course because we’re getting a Java script error that won’t leave us alone. A piece of malware, which causes so many pop-ups, that we’re practically pulling our hair out. Or, our laptop just shuts off because we never considered blowing the dust out of the fans to control the cooling needed to keep the laptop running efficiently. The fact that we put our trust in our technology to just work for us all the time, and neglect that there is actually some general maintenance, is the reason we panic when problems occur.
Although we cringe when we have to invest repair dollars into our devices, I try to explain this as general maintenance for your computer. Look at it like you car. A healthy engine is one which gets new oil every 3k miles or 3 months. You computer’s health is dependent on this same principal. I work with my clients to create a maintenance plan which, if followed, will drastically reduce or eliminate issues before they become a problem. Now, we can’t prevent where you go on the internet, but implement proven techniques which you won’t get from those tune-up software programs or online scanners such as MyCleanPC.com. In fact, many of those tools are just a temporary Band-Aid which can lead to bigger problems over time. We actually zero in on startup processes and registry issues manually and carefully. After working on PC’s all these years, we’ve come to realize there aren’t any shortcuts to be taken in the cleanup process. We’ve studied the effects of malware and your personal security, and have realized that regular tune-ups are the only way to ensure your safety and privacy while online.
The final bit of advice PCGOODGUYS.com would like to give you is to take your time and shop around for a technology provider. Once you find a reliable computer repair business, try to develop a long standing relationship with them. I know my clients well. I know their computing methods and general practices. I get to know the software inventory and immediately red flag and remove the bogus software I see. Don’t fall for the cold calling scams which try to scare you into buying a security package to fix an infection which doesn’t even exist. Be aware that these scam artists will call you and lead you to believe they are a Microsoft affiliate. Time and time again, I hear painful stories where the big box computer shops deleted folders and files which were an asset to the end user. The relationship you develop with your tech guy should involve many questions and answers before any vital steps are taken to resolve your issues. I think the big thing is recommending ways to prevent problems before they occur. Security is the most important point I can make to my business and residential clients. Also, having a cloud backup plan is an excellent way to prevent data loss.
If there are any questions we can answer for you, or recommendations we can offer you, please feel free to contact us! Advice is always free at PCGOODGUYS.
Email: info@pcgoodguys.com Phone: 651.354.1865 Toll Free: 855.5PC.GUYS
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